Care management service is the professional assessment, planning, coordination, supervision, and management of healthcare and quality-of-life services. It is a preventative, proactive approach to healthcare that reduces the risk of hospitalizations, nursing home admissions, and healthcare costs. Assets can be preserved through planning, cost control, and supervision of daily needs.

An in-depth evaluation of an individual’s current situation including health, function, cognition, and emotional status, living environment, financial situation, and available support system. The individual, the family, and the care manager that addresses the current develop a personalized care plan and long-term cares goals of that participant taking into consideration of personal or cultural preferences. Qualified care managers work with the participant and his or her family to access services to meet the individual’s identified desires, dreams, and goals. They also ensure the implementation of services as well as making sure those services sufficient.